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Social Media Moderation


Carerha
Enrollment is Closed

Course Introduction:

 

This crash course is designed to provide participants with the essential skills and knowledge for effective community management. The program focuses on customer engagement strategies, insights into popular social media platforms, and techniques for content creation and FAQ management. Participants will learn how to foster positive interactions and maintain vibrant online communities.

 

Who is this course for:

 

  • Community managers
  • Social media professionals
  • Marketing and communications specialists
  • Anyone interested in improving their skills in community engagement and management

 

Learning Objectives:

 

  • Equip participants with effective customer engagement strategies on social media.
  • Provide insights into platform-specific demographics and moderation tools.
  • Enhance skills in content creation and management of online communities.
  • Develop the ability to leverage user-generated content and prepare FAQ reports.